Frequently Asked Questions
Everything you need to know about your UTR Sports gear.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. Express shipping is available for most items, delivering within 1-2 business days depending on your location.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that for hygiene reasons, certain items like compression gear must be in their original sealed packaging.
Do you offer warranties on professional-grade gear?
Yes, all our professional equipment comes with a standard 1-year manufacturer warranty against defects. Specific high-performance items may have extended coverage.
How can I track my UTR Sports order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.